Standard Guarantee terms

Sikom products come with two years warranty. Sikom guarantees the products for two years for any faults due to manufacturing errors.

Description
Sikom products come with a two-year warranty. The products are guaranteed for two years for any faults due to manufacturing errors.

For the warranty to be valid you need the original invoice, clearly indicating the date of purchase, place of purchase and type of device.

Damage due to misuse and damage caused by the use of equipment not recommended by Sikom AS, is not covered by the warranty.

In case of transport damage Sikom should be notified as soon as possible before the equipment is installed.

The warranty does not cover damage caused by external factors such as lightning failure, power failure, cellular malfunction, water damage or fire. The warranty also does not apply if the serial number is changed, removed or not readable.

Subject to typing errors and changes to the product without further notice.

Otherwise, Norwegian laws on complaints and returns apply.

For installers/h2-

Sikom should always be contacted before any action is taken to correct errors in cases where Sikom becomes involved economically.

(For example, exchange/replacement of products, travel, working hours or other costs associated with such measures)

This does not cover installer costs for defects in products that do not require Authorized installator.

The incident number from Sikom should always be given as reference.

Call support for clarification at 74085960, press 2 for support.



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